@import url('https://fonts.googleapis.com/css2?family=Cairo:wght@400;500;600;700;800&family=Tajawal:wght@400;500;700&display=swap');

.tay-satisfaction {
  --tay-green: #0e6e5a;
  --tay-green-2: #218e42;
  --tay-green-dark: #084a3c;
  --tay-green-text: #0e2a24;
  --tay-green-light: #e8f3ef;
  --tay-green-light2: #c8e5dc;
  --tay-border: #e2ddd0;
  --tay-input-bg: #f9fafb;
  --tay-text: #161616;
  --tay-text-sub: #4a5c56;
  --tay-red: #c45a4d;
  --tay-neutral-bg: #f3f4f6;
  --grad-hero: linear-gradient(138deg, #2ba14e 0%, #147631 100%);
  --grad-btn: linear-gradient(165deg, #0e6e5a 0%, #218e42 100%);
  font-family: 'Cairo', 'Tajawal', sans-serif;
  color: var(--tay-text);
  direction: rtl;
  background: var(--tay-input-bg);
}

.tay-satisfaction *,
.tay-satisfaction *::before,
.tay-satisfaction *::after {
  box-sizing: border-box;
}

.tay-satisfaction a {
  text-decoration: none;
  color: inherit;
}

/* ── HERO ── */
.tay-satisfaction .tay-hero {
  background: var(--grad-hero);
  padding: 72px 0 52px;
  position: relative;
  overflow: hidden;
}

.tay-satisfaction .tay-hero::before {
  content: '';
  position: absolute;
  inset: 0;
  background: radial-gradient(circle at 90% 10%, rgba(217, 164, 65, .2) 0%, transparent 40%), radial-gradient(circle at 10% 90%, rgba(255, 255, 255, .08) 0%, transparent 40%);
  pointer-events: none;
}

.tay-satisfaction .tay-hero .container {
  position: relative;
  z-index: 1;
}

.tay-satisfaction .tay-breadcrumb {
  font-size: 13px;
  color: rgba(255, 255, 255, .85);
  margin-bottom: 14px;
}

.tay-satisfaction .tay-breadcrumb a {
  color: rgba(255, 255, 255, .85);
}

.tay-satisfaction .tay-breadcrumb a:hover {
  color: #fff;
}

.tay-satisfaction .tay-breadcrumb .sep {
  opacity: .5;
  margin: 0 4px;
}

.tay-satisfaction .tay-hero h1 {
  font-size: clamp(26px, 4vw, 50px);
  font-weight: 800;
  color: #fff;
  margin-bottom: 14px;
  line-height: 1.3;
}

.tay-satisfaction .tay-hero p.lead {
  font-size: clamp(15px, 1.5vw, 17px);
  color: rgba(255, 255, 255, .9);
  max-width: 600px;
  line-height: 1.7;
}

/* ── FORM CARD ── */
.tay-satisfaction .tay-form-card {
  background: #fff;
  border: 1px solid var(--tay-border);
  border-radius: 24px;
  padding: 40px;
}

.tay-satisfaction .tay-form-card .form-title {
  font-size: 24px;
  font-weight: 700;
  color: var(--tay-text);
  text-align: right;
  margin-bottom: 6px;
}

.tay-satisfaction .tay-label {
  font-size: 14px;
  font-weight: 700;
  color: var(--tay-green-dark);
  text-align: right;
  margin-bottom: 10px;
  display: block;
}

.tay-satisfaction .tay-label .req {
  color: var(--tay-red);
  font-weight: 700;
}

/* ── RADIO ── */
.tay-satisfaction .tay-radio-option {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  padding: 13px 16px;
  background: var(--tay-input-bg);
  border: 1px solid var(--tay-border);
  border-radius: 12px;
  cursor: pointer;
  font-size: 16px;
  font-weight: 500;
  color: var(--tay-green-text);
  transition: border-color .15s, background .15s;
  flex-direction: row-reverse;
  margin: 0;
}

.tay-satisfaction .tay-radio-option:hover {
  border-color: var(--tay-green);
  background: rgba(14, 110, 90, .04);
}

.tay-satisfaction .tay-radio-option input {
  display: none;
}

.tay-satisfaction .radio-circle {
  width: 18px;
  height: 18px;
  border-radius: 50%;
  border: 1px solid #767676;
  background: #fff;
  flex-shrink: 0;
  position: relative;
  transition: border-color .15s;
}

.tay-satisfaction .tay-radio-option.selected .radio-circle {
  border-color: var(--tay-green);
}

.tay-satisfaction .tay-radio-option.selected .radio-circle::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--tay-green);
}

/* ── INPUT / SELECT ── */
.tay-satisfaction .tay-input,
.tay-satisfaction .tay-select {
  width: 100%;
  padding: 13px 16px;
  background: var(--tay-input-bg);
  border: 1px solid var(--tay-border);
  border-radius: 12px;
  font-size: 15px;
  font-family: 'Cairo', sans-serif;
  color: var(--tay-green-text);
  text-align: right;
  direction: rtl;
  outline: none;
  transition: border-color .15s, box-shadow .15s;
  appearance: none;
  -webkit-appearance: none;
}

.tay-satisfaction .tay-input::placeholder {
  color: #757575;
}

.tay-satisfaction .tay-input:focus,
.tay-satisfaction .tay-select:focus {
  border-color: var(--tay-green);
  box-shadow: 0 0 0 3px rgba(14, 110, 90, .12);
}

.tay-satisfaction .tay-select-wrap {
  position: relative;
}

.tay-satisfaction .tay-select-wrap::after {
  content: '▾';
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  pointer-events: none;
  color: var(--tay-green-dark);
  font-size: 13px;
}

/* ── CHECKBOX ── */
.tay-satisfaction .tay-checkbox-option {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  padding: 14px 16px;
  background: var(--tay-input-bg);
  border: 1px solid var(--tay-border);
  border-radius: 12px;
  cursor: pointer;
  font-size: 14px;
  font-weight: 700;
  color: var(--tay-text);
  transition: border-color .15s, background .15s;
  user-select: none;
  flex-direction: row-reverse;
  margin: 0;
}

.tay-satisfaction .tay-checkbox-option:hover {
  border-color: var(--tay-green);
  background: rgba(14, 110, 90, .04);
}

.tay-satisfaction .tay-checkbox-option input {
  display: none;
}

.tay-satisfaction .cb-box {
  width: 18px;
  height: 18px;
  border-radius: 3px;
  border: 1px solid #767676;
  background: #fff;
  flex-shrink: 0;
  position: relative;
  transition: all .15s;
}

.tay-satisfaction .tay-checkbox-option.checked .cb-box {
  background: var(--tay-green);
  border-color: var(--tay-green);
}

.tay-satisfaction .tay-checkbox-option.checked .cb-box::after {
  content: '✓';
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  font-size: 11px;
  color: #fff;
  font-weight: 700;
}

/* ── TEXTAREA ── */
.tay-satisfaction .tay-textarea {
  width: 100%;
  padding: 13px 16px;
  background: var(--tay-input-bg);
  border: 1px solid var(--tay-border);
  border-radius: 12px;
  font-size: 15px;
  font-family: 'Cairo', sans-serif;
  color: var(--tay-green-text);
  text-align: right;
  direction: rtl;
  outline: none;
  resize: vertical;
  min-height: 120px;
  line-height: 1.7;
  transition: border-color .15s, box-shadow .15s;
}

.tay-satisfaction .tay-textarea::placeholder {
  color: #757575;
}

.tay-satisfaction .tay-textarea:focus {
  border-color: var(--tay-green);
  box-shadow: 0 0 0 3px rgba(14, 110, 90, .12);
}

.tay-satisfaction .tay-hint {
  display: block;
  margin-top: 6px;
  font-size: 12px;
  color: var(--tay-text-sub);
  text-align: left;
}

/* ── SUBMIT BUTTON ── */
.tay-satisfaction .btn-tay-submit {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 13px 22px;
  border: none;
  border-radius: 12px;
  background: var(--grad-btn);
  font-size: 15px;
  font-weight: 700;
  justify-content: center;
  font-family: 'Cairo', sans-serif;
  color: #fff;
  cursor: pointer;
  transition: opacity .15s, transform .1s, box-shadow .15s;
}

.tay-satisfaction .btn-tay-submit:hover {
  opacity: .9;
  transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(14, 110, 90, .3);
}

/* ── SUCCESS ALERT ── */
.tay-satisfaction .tay-alert-success {
  padding: 13px 16px;
  background: rgba(14, 110, 90, .08);
  border: 1px solid rgba(14, 110, 90, .2);
  border-radius: 12px;
  color: var(--tay-green-dark);
  font-size: 15px;
  text-align: right;
}

/* ── ERROR ALERT ── */
.tay-satisfaction .tay-alert-error {
  padding: 13px 16px;
  background: rgba(196, 90, 77, .08);
  border: 1px solid rgba(196, 90, 77, .2);
  border-radius: 12px;
  color: #922;
  font-size: 15px;
  font-weight: 600;
  text-align: right;
}

/* ── SUCCESS BANNER (after submit) ── */
.tay-satisfaction .tay-success-banner {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 22px 24px;
  background: var(--tay-green-light);
  border: 1px solid var(--tay-green-light2);
  border-right: 6px solid var(--tay-green-2);
  border-radius: 16px;
  text-align: right;
  box-shadow: 0 6px 20px rgba(14, 110, 90, .12);
}

.tay-satisfaction .tay-success-banner .ts-success-icon {
  flex-shrink: 0;
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: var(--grad-btn);
  color: #fff;
  font-size: 26px;
  font-weight: 700;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: center;
}

.tay-satisfaction .tay-success-banner .ts-success-title {
  font-size: 22px;
  font-weight: 800;
  color: var(--tay-green-dark);
  margin-bottom: 4px;
}

.tay-satisfaction .tay-success-banner .ts-success-sub {
  font-size: 15px;
  color: var(--tay-text-sub);
  line-height: 1.6;
}

/* ── SECTION HEADINGS ── */
.tay-satisfaction .section-title {
  font-size: clamp(22px, 3vw, 32px);
  font-weight: 800;
  color: var(--tay-text);
}

.tay-satisfaction .section-divider {
  width: 48px;
  height: 4px;
  border-radius: 99px;
  background: var(--grad-btn);
}

/* ── EMOJI RATING ── */
.tay-satisfaction .emoji-rating-wrap {
  background: #fff;
  border: 1px solid var(--tay-border);
  border-radius: 20px;
  padding: 28px;
  text-align: center;
  margin-bottom: 28px;
}

.tay-satisfaction .emoji-rating-wrap h3 {
  font-size: 20px;
  font-weight: 700;
  color: var(--tay-text);
  margin-bottom: 6px;
}

.tay-satisfaction .emoji-rating-wrap .emoji-sub {
  font-size: 14px;
  color: var(--tay-text-sub);
  margin-bottom: 20px;
}

.tay-satisfaction .emoji-req {
  color: var(--tay-red);
  font-weight: 700;
}

.tay-satisfaction .emoji-error {
  display: none;
  margin: 14px 0 0;
  font-size: 14px;
  font-weight: 600;
  color: var(--tay-red);
}

.tay-satisfaction .emoji-error.show {
  display: block;
}

.tay-satisfaction .emoji-rating-wrap.has-error {
  border-color: var(--tay-red);
  box-shadow: 0 0 0 3px rgba(196, 90, 77, .12);
}

.tay-satisfaction .emoji-row {
  display: flex;
  gap: 20px;
  justify-content: center;
  flex-wrap: wrap;
}

.tay-satisfaction .emoji-btn {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  background: none;
  border: none;
  padding: 0;
}

.tay-satisfaction .emoji-face {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  border: 2px solid var(--tay-border);
  background: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  transition: all .15s;
}

.tay-satisfaction .emoji-label {
  font-size: 11px;
  color: var(--tay-text-sub);
  font-weight: 600;
}

.tay-satisfaction .emoji-btn:hover .emoji-face,
.tay-satisfaction .emoji-btn.active .emoji-face {
  border-color: var(--tay-green);
  background: var(--tay-green-light);
  transform: scale(1.1);
}

.tay-satisfaction .emoji-btn.active .emoji-label {
  color: var(--tay-green);
  font-weight: 700;
}

/* ── DETAIL RATING ── */
.tay-satisfaction .detail-ratings-card {
  background: var(--tay-input-bg);
  border: 1px solid var(--tay-border);
  border-radius: 16px;
  padding: 20px;
}

.tay-satisfaction .detail-rating-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 0;
  border-bottom: 1px solid var(--tay-border);
}

.tay-satisfaction .detail-rating-row:last-child {
  border-bottom: none;
}

.tay-satisfaction .detail-rating-label {
  font-size: 15px;
  font-weight: 600;
  color: var(--tay-green-dark);
}

.tay-satisfaction .detail-stars {
  display: flex;
  gap: 4px;
}

.tay-satisfaction .detail-star {
  font-size: 22px;
  cursor: pointer;
  color: #ccc;
  transition: color .1s;
  background: none;
  border: none;
  padding: 0;
  line-height: 1;
}

.tay-satisfaction .detail-star.filled,
.tay-satisfaction .detail-star:hover {
  color: #218e42;
}

/* ── REVIEWS SCROLL AREA ── */
.tay-satisfaction .reviews-scroll.is-scrollable {
  max-height: 420px;
  overflow-y: auto;
  padding: 4px 4px 4px 10px;
  margin-left: -4px;
}

/* Custom scrollbar */
.tay-satisfaction .reviews-scroll.is-scrollable::-webkit-scrollbar {
  width: 8px;
}

.tay-satisfaction .reviews-scroll.is-scrollable::-webkit-scrollbar-track {
  background: var(--tay-input-bg);
  border-radius: 8px;
}

.tay-satisfaction .reviews-scroll.is-scrollable::-webkit-scrollbar-thumb {
  background: var(--tay-green-light2);
  border-radius: 8px;
}

.tay-satisfaction .reviews-scroll.is-scrollable::-webkit-scrollbar-thumb:hover {
  background: var(--tay-green);
}

.tay-satisfaction .reviews-scroll.is-scrollable {
  scrollbar-width: thin;
  scrollbar-color: var(--tay-green-light2) var(--tay-input-bg);
}

/* ── REVIEW CARDS ── */
.tay-satisfaction .review-card {
  background: #fff;
  border: 1px solid var(--tay-border);
  border-radius: 20px;
  padding: 24px;
}

.tay-satisfaction .review-card .rv-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.tay-satisfaction .review-card .rv-name {
  font-size: 16px;
  font-weight: 700;
  color: var(--tay-green-dark);
  text-align: right;
}

.tay-satisfaction .review-card .rv-emoji {
  font-size: 26px;
  line-height: 1;
  flex-shrink: 0;
}

.tay-satisfaction .review-card .rv-text {
  font-size: 14px;
  color: var(--tay-text-sub);
  text-align: right;
  line-height: 1.7;
  margin-bottom: 12px;
  /* Clamp the preview to 4 lines so cards stay uniform */
  display: -webkit-box;
  -webkit-line-clamp: 4;
  -webkit-box-orient: vertical;
  overflow: hidden;
  word-break: break-word;
  overflow-wrap: anywhere;
}

.tay-satisfaction .review-card .rv-footer {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 12px;
  flex-wrap: wrap;
}

.tay-satisfaction .review-card .rv-program {
  font-size: 12px;
  color: var(--tay-green);
  font-weight: 700;
}

.tay-satisfaction .review-card .rv-time {
  font-size: 12px;
  color: var(--tay-text-sub);
}

@media(max-width:767.98px) {
  .tay-satisfaction .tay-hero {
    padding: 50px 0 40px;
  }

  .tay-satisfaction .tay-form-card {
    padding: 28px 20px;
  }

  .tay-satisfaction .emoji-row {
    gap: 12px;
  }

  .tay-satisfaction .emoji-face {
    width: 48px;
    height: 48px;
    font-size: 22px;
  }
}
